Terms of Service
Terms & Conditions of Service
Elite Hosts provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met. These terms and conditions are to protect and serve!
Acceptable UseServices provided by Elite Hosts are to be used solely for personal and small business website & email hosting. Elite Hosts’s services may not be used for storing or transmitting backups, archiving files or running exceedingly high traffic sites.
Content All services provided by Elite Hosts may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City, or any International laws is prohibited. This includes, but is not limited to:copy righted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Elite Hosts from any claims resulting from the use of the service which damages the subscriber or any other party. Pornography is prohibited on Elite Hosts servers. This includes sites that links to such content. We do allow soft adult content, including sex-related merchandising on some servers. Please contact sales if you are planning to have this on your site.If general if you are unsure whether or not your site falls into this category feel free to us with a description before signing up for an account or publish material as an existing customer. Elite Hosts will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to Elite Hosts servers or any other server on the internet. Links to such materials are also prohibited. Examples of unacceptable content or links:· Pirated software. · Pornography. · Violations of Copyrights. · Hacker programs or archives. · Warez sites. · Hate propaganda· Gaming sites· Anime· Top-Sites. Elite Hosts will be the sole arbiter as to what constitutes a violation of this provision.
MP3 and other music files We do not allow the storage or distribution of MP3 files containing copyrighted music. You may distribute MP3 files of music you have created.
Unsolicited Commercial E-mail (SPAM) Spamming, or the sending of unsolicited email, from a Elite Hosts server or using an email address or domain that is maintained on an Elite Hosts machine as reference is STRICTLY prohibited. As deligated by our upstream providers, any sites using spam or selling of spam related software or bulk email content will be closed. Elite Hosts will be the sole arbiter as to what constitutes a violation of this provision. Spamming WILL get your account terminated.
All accountsWe have found most our customers to stay within “reasonable limits” However, to maintain the integrity of our service, we must state the following restrictions: To all our accounts applies the following restrictions: · Multiple hosts resolving at an IP or domain name that we provide without our prior permission. · Sites with cgi’s running from their domain used on other domains. · Sites using more than 10% of system resources on any one server.· Sites running daily above 1 cpu of processor power. Elite Hosts will be the sole arbiter as to what constitutes a violation of this provision.
Chat RoomsWe do not allow clients to install their own cgi or php chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option. However, we provide a chat system with all our hosting plans which you may use free of charge.
BillingRecurring Billing: We send out invoices several days before your account becomes due. All credit cards are billed automatically on the anniversary date of your account. It is the clients responsibility to ensure that they have sufficient credit to cover this transaction. In the event that a card is declined for any reason we will suspend the web site and send an e-mail with instructions for submitting a new credit card. If a new credit card is not submitted within 24 hours the web site will be deleted without further warning.If your web site is important, you are strongly recommended to pay using a credit card, not a debit card (which are more prone to failures) or to pay annually (for which you will receive a discount). Payments will PayPal should be made before the due date to avoid account suspension.
30 Day Money Back Guarantee/RefundsShould you become unsatisfied with our services within the first 30 days of your account activation, Elite Hosts will refund your hosting fee. Special promotions carry a different refund policy. Refunds will be granted minus the value of the special offer. Special Offers CAN NOT be combined!Cancellation Refunds: We DO NOT refund partial monthly fees to accounts canceling after their 30 day initial account activation period. Therefore only full monthly fees existing on account will be refunded.
Account CancellationsTo cancel an account please send your domain name, username and password to billing@Elite Hosts.Accounts will be closed the same day, we do not schedule closures for the end of the current months hosting. Accounts are only be considered cancelled once we have confirmed by e-mail that we have cancelled it for you. If you have not received confirmation from us it means your account is still open and you will be billed for all services provided until we have given such confirmation.Elite Hosts will not be held liable for the non arrival of your request to cancel an account. It is your responsibility to ensure that you have received confirmation of the account closure from us. All accounts are RENEWED and billed automatically if no cancellation request has been received!
CorrespondenceIn the event of written notification of account termination being sent by Elite Hosts to a customer, any such communication sent by normal post shal be considered received by the customer.
Background Running ProgramsCRON JOBs:We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed. IRC: We do not allow IRC or IRC bots to be operated on our servers.
Telnet/SSHElite Hosts provides SSH (secure telnet) access on some accounts. SSH access is provided for the purpose of testing scripts and carrying out site maintenace. It is not provided for any other purpose and there is no warranty of any kind should SSH fail to function for off server connections or activities. Going outside the user’s own account files will lead to immediate and permanent cancellation of SSH access.
Server AbuseAny attempt to undermine or cause harm to a server, or customer, of Elite Hosts is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law.
Domain name registrationDomain names registered for use with web hosting accounts provided by Elite Hosts are registered in the customers name. Elite Hosts is listed as technical, admin (and sometimes billing) contact for the domain name. These contact details can be changed at the customers request, but we reserve the right to cancel any hosting agreement connected with the domain name if this is done. Domain name registration fees are not refundable. It is the customers responsibility to ensure that all names are spelled correctly prior to ordering domain names.
Limits of support Elite Hosts provides support with server side problems only. These include, non functioning of facilities provided with your hosting account and any faults which exist on the server your site is hosted on. Customers are responsible for designing and maintaining their own web sites. We do not provide advice or support for any programming issues like cgi or php.
Refusal of ServiceWe reserve the right to refuse, cancel, or suspend service at our sole discretion.
Limitation of liabilityYour use of Elite Hosts’s services are at your sole risk. All Elite Hosts services are provided on an “AS IS” basis WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS,IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING,WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you in full. Elite Hosts makes no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of the Elite Hosts service.IN NO EVENT WILL Elite Hosts BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE Elite Hosts’s SERVICES OR ANY CONTENT THEREON. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, CAUSED BY ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD.The formation, construction and interpretation of this agreement shall be controlled by the laws of United States of America. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement. Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts in Tampa, USA, and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.Elite Hosts reserves the right to change or amend these Terms of Service at any time without prior notice. By submitting your order to Elite Hosts, you signify your agreement to these Terms of Service. If you do not agree to these Terms, then please don’t submit an order!Violations of these Acceptable Uses Policies and Terms of Service should be referred to admin@Elite HostsAll complaints will be investigated promptly. Serious violations of terms or conditions can be ground for immediate account deactivation without refund.
These Terms Apply to All ACCOUNTS AT ALL TIMES.Failure to comply with these terms may result in the non-refundable closure of account(s).